Refund policy

 

Returns

ALL SALES FINAL !

Customer Service Hours
MON. - FRI. 10am - 5 pm CST

If you have any concerns please email us at shopreign@reignxoxo.com before you purchase with any questions.

Exchanges

We do not accept returns nor exchanges.

Order Issues / Damaged Items

If your order arrives defective or incorrect, please contact us within 3 days of delivery with photos of the issue. We will review and provide a resolution, which may include a replacement or store credit.

Important Notes

We do not offer refunds, exchanges, or store credit for lost or stolen packages once marked as delivered by the carrier.

Please ensure your shipping address is entered correctly at checkout, as we are unable to make changes once an order has been processed.